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2025 Annual Report

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The Office of the Registrar serves students and the campus community by providing essential services that support enrollment, retention, and degree completion while ensuring the accuracy of academic records. Our responsibilities include evaluating transfer credits, awarding undergraduate degrees, and maintaining articulation agreements with other institutions. We also assist new and continuing students with class registration, maintain academic records, produce transcripts and diplomas, and review petitions for exceptions to university policies.

The Office of the Registrar is managed by the University Registrar, two Associate Registrars, and one Assistant Registrar. The department is composed of six units with their respective responsibilities.

Registration: Manages requests for course add, drop, withdrawal, and pre-requisite issues. Answers phone calls and supports Registrar's Service Center. 

Records: Processes all student academic records requests including but not limited to CSUF transcripts, major/minor changes, student biographical changes/updates, verifications, and CSU programs and waivers.

Petitions: Administers and oversees university petitions such as retroactive adds and retroactive withdrawals. 

Transfer and Graduation Evaluation: Performs transfer and graduation evaluations, confers undergraduate degrees, and facilitates diploma orders. 

Articulation: Develops and updates articulation argreements while maintaining the ASSIST.org platform.

Titan Degree Audit: Ensures the accuracy of degree audits, maintains the planner and schedule builder, and incorporates program or curriculum updates.

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Strategic Plan 

The Office of the Registrar strategic plan is aligned with the CSUF 2024-2029 Strategic Plan

  1. Enhance support for student access, learning, and academic success; and
  2. Innovate and improve campus operations. 

Our department strategy focuses on: 

  1. Ensuring all students have a smooth experience in streamline transfer and graduation evaluation process, 
  2. Implementing an academic planner and schedule builder for undergraduate students,
  3. Recruiting, training, and retaining motivated staff, and 
  4. Enhancing transparent communication and procedure to campus partners.
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Plan Objectives

Transfer Credit Evaluation Improvement

  • Document current transfer credit evaluation workflows and procedures using process mapping. 
  • Create detailed flowcharts of current processes by campus event, e.g., orientations and Census. 
  • Conduct a weekly evaluation to determine the number of student transfer credits that can be processed. 

Eliminate Graduation Process Barriers 

  • Identify barriers and evaluate the graduation check process. 
  • Develop a plan to implement automated graduation check proceses. 
  • Remove the graduation fee from the graduation check process.
  • Develop a new procedure for collecting the graduation fee (e.g., when is this collected, what is it tied to). 
  • Implement automated graduation checks for all undergraduate students completing a single major/degree.

Titan Degree Planner and Scheduler Implementation 

  • Develop the pilot program framework.
  • Collaborate with IT and CollegeSource uAchieve to configure the planner.
  • Develop training materials and conduct training sessions for academic advisors, faculty, and staff. 
  • Launch the pilot program for newly admitted students. 
  • Develop schedule implementation plan. 
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Accomplishments

Signature Projects

  • Priority Registration Window 
    • Compressed from 72 hours to 24 hours, accelerating seat turnover
  • Instructor-Initiated Drop
    • Self-service feature enabled in Faculty Center, replacing manual requests
  • Post-Enrollment Requisite Check (PERC) 
    • Rosters sent to colleges after grades are posted
  • Transfer Credit Evaluation 
    • New student group codes mapped Associate Degree for Transfer completion for lower-division GE clearance
  • Titan Degree Planner
    • Tool implemented for students to map their academic journey and stay on track toward graduation
  • Titan Schedule Builder
    • Platform implementation with enhancements to course scheduling for students 
  • Graduation Deficiency Letters Phases 1 and 2
    • CMS page creation and data migration to notify students of graduation deficiencies in advance
  • CalGETC GE TDA Setup
    • Integrated CalGETC into GE requirements in TDA system, ensuring smooth transition of transfer credits
  • Major Change Form
    • Automated major change process to improve workflow, increase efficiency, and remove staff intervention
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  • inquiries | Self-Service Help Desk
  • 5204 | Registration
  • 4392 | Graduation
  • 2696 | Records
  • 1388 | Titan Degree Audit
  • 1063 | Other
  • 715 | Transfer Articulation
  • 298 | Petitions
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Registration

  • 9,899
  • AEM Forms
  • The breakdown of AEM forms is as follows:
  • 6,547 Non-Medical Withdrawals,
  • 1,285 Late Adds,
  • 1,139 Excess Unit Requests,
  • 651 Medical Withdrawals,
  • 225 Time Conflict Requests, and
  • 52 Section Changes.

 

  • 770
  • Instructor-Initiated Drop Requests

Records

  • 14,227
  • Major/Minor Changes

 

  • 4,029
  • Grade Changes

 

  • 41,216
  • Transcripts Issued
  • Transcript issuance consists of 267 transcripts issued directly from CSUF and 40,949 transcript requests processed via the National Student Clearinghouse (NSC).

 

  • 1,956
  • Verifications

Petitions

  • 655
  • Retroactive Petitions
  • These petitions comprise of:
  • 216 retroactive withdrawal requests,
  • 208 retroactive add requests,
  • 191 retroactive changes of grading basis,
  • 40 retroactive changes in unit value.

 

  • 517
  • Other Petitions
  • These petitions account for:
  • 263 repeat exception inquiries,
  • 72 requests for postgraduate credit,
  • 65 petitions to exceed the grade forgiveness and average limit (28 units),
  • 64 petitions for a fourth repeat,
  • 21 petitions for GE variation requests, and
  • 32 additional various petitions.
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Transfer and Graduation Evaluation

Transfer Credit Evaluations

  • 2,036
  • Spring 2025 admitted students, completed by March 11, 2025.

 

  • 5,645
  • Fall 2025 admitted students, completed by September 9, 2025.

 

Undergraduate Degrees Awarded

  • 2,171
  • Fall 2024 undergraduate degrees awarded on January 2, 2025.

 

  • 5,462
  • Spring 2025 undergraduate degrees awarded on May 23, 2025.

 

  • 1,374
  • Summer 2025 undergraduate degrees awarded on August 1, 2025.

Articulation

  • 5,181
  • Transfer courses reviewed in Transfer Evaluation System (TES).

 

  • 1,286
  • Transfer courses articulated and added to TES.

 

  • 8,518
  • Transcript Entries

Titan Degree Audit

6,541 TDA exceptions processed in total:

  • exceptions | TDA Exceptions
  • 1695 | College of the Arts
  • 1177 | College of Humanities and Social Sciences
  • 1114 | College of Business and Economics
  • 752 | College of Health and Human Development
  • 667 | College Engineering and Computer Science
  • 624 | College of Natural Sciences and Mathematics
  • 512 | College of Communications
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